Academic Technology Services

Turning Technologies is now integrated with your NetID for both the Web and Desktop app. This will make it easier for you as you no longer need a separate username and password for Turning Technologies. It will also reduce issues for students who may have previously created accounts and paid for a license with a different email address than what they are using for Blackboard....Read more

Qwickly’s Attendance Tool has been updated and renamed to “Attendance -Qwickly Tool” to make it easier to locate. You’ve got all of the same great functionality with minor changes such as it now opens into a new windowand you will be prompted to authorize the tool the first time you use it in a course. New functionality includes integration with groups and merged sections. Contact us at atshelp@newark.rutgers.edu or 973-353-1713 to learn more!

Please note, if you’ve done a course copy, you may inadvertently activate the old tool. Please be sure to use the new one named “Attendance...Read more

Cisco Webex is a real-time video, voice, and chat communications software platform available to Rutgers faculty, staff, and students. It enables users to host and participate in virtual meetings with two or more people securely from anywhere with a reliable internet connection. Webex offers high-definition video, screen sharing, in-meeting chat, voice calling, and document sharing. Webex can be used in conjunction with Cisco codecs (camera systems for meeting and classroom spaces) as well as through a web browser, desktop app, or mobile device app.

Learn more about free Cisco Webex...Read more

Academic Technology Services is pleased to announce the Equipment Loaner Program. Faculty, staff and students may use this online form to request short-term use of web cameras, microphones and assistive listening devices. Training for equipment can also be requested on the form. Requests must be submitted at least 2 business days in advance. It is the responsibility of the borrower to collect and return the equipment in working condition.

For more information on the Equipment Loaner Program, please contact Academic Technology Services at atshelp@newark.rutgers....Read more

When you call Academic Technology Services, you may notice that calls are being answered by the Newark IT Help Desk during their regular business hours and the OIT After-Hours Support team. OIT staff members will remain on the phone with you, providing a "warm transfer" when they've reached an ATS staff member to assist you. Previously, calls that could not be answered in the ATS office would go to general voicemail or email and thus there would be additional delays.

This new process allows calls to be answered by ATS staff while they are in the field to provide more efficient and...Read more